Refund and Return Policy

We value your satisfaction and want you to be pleased with your purchase!
If something isn’t quite right, we’re here to help make it right.

1. Eligibility for Returns

To be eligible for a return, please make sure that:

  • The item is unused and in the same condition you received it.

  • It’s returned in its original packaging.

  • You request the return within the return period mentioned in the product details.

  • You provide proof of purchase (order number or receipt).

Please note that we cannot accept returns for:

  • Items that have been used, worn, or damaged after delivery.

  • Items not in their original packaging.

We truly value our customers, and your experience means everything to us.
If you have any questions or need special assistance, don’t hesitate to get in touch with our support team. We’re always happy to help!

2. How to Initiate a Return

We’ve made returning an item hassle-free and straightforward!

If you’d like to start a return, please follow these steps:

  1. Contact Us:
    Please send an email to our customer support team at [email protected] to request a return authorization.
  2. Provide Details:
    Please include your order number and a short reason for the return so we can help you quickly.
  3. Receive Instructions:
    Once your return is approved, we’ll send you step-by-step instructions and the return shipping address.
  4. Package Carefully:
    Please make sure your item is securely packed in its original packaging to avoid damage during transit.
  5. Ship the Item:
    Send the package to the address provided in your return instructions.

We’ll notify you as soon as we receive your returned item and begin processing your request.

3. Return Shipping

We’re happy to offer free return shipping to make your experience as easy and worry-free as possible!

If your return is due to an issue such as receiving the wrong item or a defective product, we’ll cover all return shipping costs, with no extra fees and no stress.

Follow the return instructions provided by our team, and we’ll take care of the rest.
We would still recommend using a trackable shipping service to make sure your item arrives safely.

4. Refunds

Once we receive your returned item, our team will carefully review it and notify you by email regarding the approval or rejection of your refund.

If your return is approved, your refund will be processed within 5–10 business days, and a credit will be applied to your original payment method.

Please keep in mind:

  • Shipping costs are non-refundable, unless the return is due to our error.

  • Some refunds may include a small restocking fee, depending on the product and reason for return.

  • It may take a few extra days for your bank or credit card provider to process and post the refund to your account.

We’ll keep you informed every step of the way, and we’re always here to help if you have any questions about your return or refund.

5. Damaged or Defective Items

If your item arrives damaged or defective, please contact us immediately at [email protected] and include clear photos of the issue. Our team will review your case as soon as possible and work with you to find the best solution, which may include a replacement, refund, or store credit. Your satisfaction is our priority, and we’ll make it right.