This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from PetTech, including the GPS Tracker Cat Collar with QR Name Tag & AirTag Holder, 2 IN 1 Protection Reflective Kitten Collar for Cats Airtag Case gatos.
1. Shipping Destinations
We currently ship to the following destinations: [List of Countries]. If your country is not listed, please contact us at [Your Contact Information] to inquire about shipping options.
2. Shipping Methods and Costs
We offer the following shipping methods:
Shipping costs are calculated based on the weight of your order and your shipping destination. The exact shipping cost will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are typically processed within 1-2 business days. Processing time may vary depending on product availability and order volume. You will receive a notification once your order has been shipped.
4. Estimated Delivery Time
Estimated delivery times are provided as a guideline and are not guaranteed. Delivery times may vary depending on your location, shipping method, and any unforeseen delays with the carrier. Please note that delivery times may be longer during peak seasons or holidays.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment on the carrier’s website.
6. Shipping Delays
We are not responsible for any shipping delays caused by the carrier, customs, or other factors beyond our control. If your order is significantly delayed, please contact us at [Your Contact Information], and we will do our best to assist you.
7. Customs, Duties, and Taxes
For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country. These charges are not included in the purchase price or shipping cost. Please check with your local customs office for more information.
8. Lost or Damaged Shipments
If your order is lost or damaged during shipping, please contact us immediately at [Your Contact Information]. We will work with the carrier to investigate the issue and find a resolution, which may include a replacement or refund.
9. Incorrect Shipping Address
It is your responsibility to provide an accurate shipping address. We are not responsible for any orders that are delivered to an incorrect address provided by the customer. If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to update the address, but we cannot guarantee that we will be able to do so.
10. Contact Information
If you have any questions about our Shipping Policy, please contact us at [Your Contact Information].
